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Technical Writing Portfolio
Front Desk Operations Manual
As the IT Administrative Secretary at Bradford County Schools, not only was I in charge of my typical administrative duties, but I was also in charge of running the front desk of the school district. In case of my absence, I created a Front Desk Operations Manual for those who may replace me for the day.
Front Desk Operations Manual
Cisco Phone & Voicemail Procedure Guide
While at Bradford County Schools as the IT Administrative Secretary, I created a step by step Cisco Phone & Voicemail Procedure Guide teaching both district staff, teachers, and support staff how to use the phones and check their voicemails correctly.
Cisco Phone & Voicemail Procedure Guide
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